Refund And Returns Policy

Welcome to Miquel Cladera Munar!

Due to persistent losses, we are currently clearing out our Smart Sensor Light series at a loss. Even though these are clearance items, we value our customer shopping experience and offer return and refund services.

Please read the following policy carefully before purchasing.

I. Shipping and Delivery Information
Shipping Location: Spain
Order Processing Time: Same day
Estimated Shipping Time: Approximately 2 business days

We will provide you with tracking information after your order is shipped.

II. 30-Day Return Guarantee

Customers can apply for a return within 30 days of receiving the goods.

To protect consumer rights:

Returns are still possible after the product has been opened.

For reasonable issues after product use, please contact customer service.

Products must be in basically intact condition.

III. Return Application Process

To apply for a return, please follow these steps:

Contact customer service to submit a return application.

Provide the order number and reason for return.

Customer service will provide a return address after confirmation.

Customer ships the product back.

The warehouse will arrange a refund after confirming receipt.

IV. Contact Information for Return Address

Contact Information:
Phone: 675617516
Email: miquel@terrazovibe.shop

Address: de la Ginesta n°5, sa Pobla, PM, 07420

Returning products without confirmation may affect refund processing.

V. Refund Policy

We will process the refund after receiving and reviewing the returned product.

Refunds will be returned to the original payment method within 3 business days.

Actual arrival time may be slightly delayed depending on the bank or payment platform.

VI. Billing Terms
One-Time Sale Explanation

This Smart Sensor Light clearance sale is a one-time sale.

After customer payment:

A one-time deduction is made only for the current order.
There is no automatic renewal.
This is not a subscription service.
There will be no periodic charges or subsequent automatic deductions.

Order payment indicates that the customer agrees to complete a one-time payment for the order amount.

VII. Clearance Sale Notice

Due to Miquel Cladera Munar’s long-term and continuous losses, the company has decided to clear out its inventory at a loss.

Therefore:

Product quantities are limited.
Restocking may not be possible after items are sold out.
The promotional price may be adjusted or ended at any time.

Thank you for your support and understanding of Miquel Cladera Munar.